Free Delivery on all orders over $199
Spend over $199 and we will pay the delivery costs. Kayaks and other large items (such as roof boxes & paddle) are not included in this offer.
Delivery – Parcels
We use Post Haste Couriers for delivery of our parcels. You will receive an email containing the tracking details once your parcel has been collected by the courier. Delivery times are
- Next business day for South Island deliveries
- Two business days for North Island deliveries
- Add another two days for rural delivery.
Please note these times are the target delivery time, and we cannot guarantee your parcel will arrive within the time frame given.
Orders are processed and dispatched three times per week, unless otherwise noted.
Delivery – Kayaks and oversized items
We send kayaks and other large items with PBT Freight. All kayaks are sent to your nearest PBT, unless an alternative arrangement is made in advance. We can easily arrange delivery to your door for an additional charge. Please note: we do not send composite kayaks out using a freight company. See below for more details on fragile kayaks.
Delivery times vary, and can range from next business day to three to four business days.
Delivery – Fragile Kayaks
If you are wanting a composite kayak delivered, please contact us. We no longer offer regular delivery trips, so any composite kayaks need to be collected from us.
Delayed or damaged deliveries
If you order has not arrived or has arrived damaged please contact us and we can look into it for you. Please do not sign for a damaged package. Contact us and we can follow it up with the delivery company.